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Hotel · Hanoi · Ha Noi Municipality

Hanoi Sena Hotel & Travel

A 3-star stay on Hang Hom Street, in the heart of Hanoi's Old Quarter, with a 9.5 staff rating and soundproofed rooms.

  • Staff rated 9.5/10
  • Soundproofed rooms with balconies
  • Paid airport shuttle available
8.7 Great 1526 reviews Booking.com 8.7 · 1526 reviews

About

Hanoi Sena Hotel & Travel

Hanoi Sena Hotel & Travel sits on Hang Hom Street in Hanoi's Old Quarter, a compact 3-star property that leans on location and service. Guests repeatedly call out the staff — rated 9.5 in our categories — for being friendly and helpful with tours and recommendations. Rooms are described as spacious, newly renovated, and quiet, with several featuring balconies overlooking the city or the French Quarter.

The hotel runs a 24-hour front desk, offers a paid airport shuttle (Noi Bai International is 30 km away), and provides car hire for day trips. Breakfast gets consistent praise for variety and taste. The trade-off: some reviews flag bathroom upkeep and construction noise from nearby work, alongside occasional card-payment hiccups — worth knowing before you book.

  • Non-smoking rooms
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Outstanding staff — Guests repeatedly highlight friendly, helpful staff who arrange tours and offer local recommendations.
  • Soundproofed, spacious rooms — Many rooms are newly renovated and quiet, with several featuring balconies. Soundproofing is a recurring plus.
  • Prime Old Quarter location — Walkable to Hoan Kiem Lake, markets, restaurants, and sights like Temple of the Jade Mountain.
  • Good breakfast variety — Guests enjoy a wide choice of tasty breakfast options.
–

Worth weighing

4 to weigh
  • Bathroom upkeep can disappoint — One guest reported mold and bed bugs in some rooms, plus cleanliness concerns. This is not universal, but it's a recurring risk.
  • Construction noise nearby — Early-morning construction from neighboring sites can disturb sleep, despite good in-room soundproofing.
  • Card payments not always accepted — At least one guest couldn't pay by card; carry cash as a backup.
  • No pets allowed — If you travel with a pet, this isn't the place.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Family Room

  • 1 King-size bed and 1 Sofa bed
  • Shower
  • Heating
  • Air conditioning

Superior Room

  • 2 Single beds or 1 Double bed
  • Shower
  • Heating
  • Air conditioning

Deluxe Double Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Executive Suite

  • 2 Single beds
  • City view
  • Shower
  • Heating
  • Air conditioning

Junior Suite

  • 2 Single beds
  • City view
  • Shower
  • Heating
  • Balcony

Family Suite

  • 1 King-size bed and 1 Sofa bed
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essential

  • Wi-Fi
  • Air conditioning
  • Heating
  • Non-smoking rooms
  • Lift

Comfort

  • Soundproofed rooms
  • Mini-bar
  • Tea and coffee facilities
  • Electric kettle
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • Parquet floor

Services

  • 24-hour reception
  • 24-hour security
  • Express check-in/out
  • VIP check-in/out
  • Luggage storage
  • Locker room
  • Currency exchange
  • Room service
  • Housekeeping
  • Laundry
  • Car hire
  • Tours/Ticket assistance
  • Paid airport shuttle

Safety

  • Safe deposit box
  • Smoke detectors
  • Fire extinguishers
  • Key access

Food & Drink

  • Restaurant
  • Snack bar

Family

  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 1526 reviews

Guest-rated 8.7/10 from 1,526 reviews

Booking.com · 8.7 · 1526 reviews
8.7Verified guest

“Great spot for Old Quarter exploring — restaurants and street food are within a 15-minute walk.”

8.7Verified guest

“Easy walking distance to restaurants, street food, the centre and the old quarter; we had dinner at Madame Hien, just a short stroll away.”

8.7Verified guest

“Loved our suite with a balcony — it came with an electric kettle and a fridge.”

8.7Verified guest

“Perfect location, walkable to plenty of sights and attractions.”

8.7Verified guest

“About a 20-minute walk to the train station; rooms are huge, quiet, and come with a shower, hairdryer, and even a bidet.”

8.7Verified guest

“Our double room was newly remodelled with a balcony — the location was the best and it was incredibly comfortable in the old quarter.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: The hotel sits on Hang Hom, right in the historic heart. Walk to Hoan Kiem Lake, browse the markets, and find street food within 15 minutes.

Hoan Kiem Lake: A short stroll away, this central lake is a local gathering spot, with Temple of the Jade Mountain on an island.

French Quarter: Enjoy views of this colonial district from some rooms, and explore its tree-lined streets and shops.

Train Station: Hanoi's main station is roughly a 20-minute walk, handy for day trips.

1 Hang Hom, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
18 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is by 12:00.

Is there an airport shuttle?

Yes, a paid airport shuttle is available. Noi Bai International Airport is 30 km from the hotel.

Are pets allowed?

No, pets are not allowed at this property.

Does the hotel have non-smoking rooms?

Yes, the hotel offers non-smoking rooms.

What room types are available?

Options include Family Room, Superior Room, Deluxe Double Room, Executive Suite, Junior Suite, and Family Suite. Some suites have balconies.

Is there a restaurant on site?

Yes, the hotel has a restaurant and a snack bar. Breakfast is served and gets positive reviews for variety.

Nearby

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Queen Cafe Hotel

Guest-rated 9.4/10 — among the top stays in Hanoi.

Hanoi

The bottom line

A solid choice for Old Quarter explorers who value location and attentive staff over luxury. Just confirm payment method and expect possible construction noise.

8.7Based on 1,526 guest ratings and our analysis of review patterns.

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